To generate this even even worse, 2 times ago and just 2 days prior to my present-day twelve thirty day period agreement terminates, I known as in to make sure ATT cancelled my service at the conclusion of this term. Their Agent claimed I needed to contact again over the working day it expires to cancel to which I instructed them they could just terminate it that day (two times prior to the finish of the twelve month arrangement).
STACEY: Furthermore they advised me the tumble was free of charge which It's not necessarily! I known as about that and I had been certain I would have a return get in touch with about this and no person at any time named me again. Now I just been given the Monthly bill and it is actually 164.00
Well I bought a letter within the mail on Sat. eleven/29 expressing I could well be hit with significant fines if I didn't return my outdated equipment. Back around the phone and soon after staying on keep for 35 min. I spoke with a customer support rep who them move forward to tell me to disregard the detect, that my account now reveals the machines was returned. Right here with a fast paced Monday now one hr into One more AT & T phone simply call trying to correct yet another AT & T mistake. Now I fuming and Once i expressed my worried for the tech he provides me $5.00 in compensation, then it went to $ten.00 after which to $30.00. I had to regularly tell him that I wished to talk with a supervisor Which he was insulting me with his “auction” variety reaction to my request to talk with a supervisor.
July two, 2018 at six:fourteen am i have already been with at&t for quite some time just bought the latest Be aware 8 and adore it but After i went in to your store where i Dwell i got addressed quite wrong the sales human being did not explain to me all about how to work my cellphone within the charging so due to the fact i forgot my my charger at a good friends put i made an effort to use my old just one and it broke that Portion of my telephone I attempted heading back and talking with him and he was impolite to me and explained at&t won't aid me this has become taking place for two months now at&t told me i could have a new cell phone the stores say something various why cant the stores and at&t be on a similar website page so now i acquired to connect with an individual from the principle Place of work for support im Uninterested in obtaining lied to from decreased at&t workers
The sales representative along with the branch supervisor promised to waive the safety deposit volume (445 $) to accomplish the buy and they waived it. But what occurred that they didn't waive it thoroughly from your program and the amount remains seems in my Monthly bill as being a payable.
July 7, 2016 at 5:10 pm i hv been complaing to AT&T for the final five days i request a refund for your telephone tht tnhey hv billed me double for and all they do is notify me its not there challenge equesting tht my funds b refunded all i check with wz for ths how much time do i hv to combat AT&T it didn't choose you five days to consider it out of my account so it must not just take 5 days to return my dollars you hv double billed me for a telephone in which i payed for on the internet and now i can not get my cash most of the people would just sit and wait around but I'm not tht man or woman gv me my money and bk it wz on &/2/2016 whn u took it off also on seven/four/2016 whn you took A further payment off gv me my income bk if they say AT&T say its not there challenge properly mayb an individual wants a brand new position or I'll get further action
Tech Man #2 – Reported the strains had water in them; but AT&T wouldn’t substitute them due to the Value connected with it. He connected a whole new port that killed the sign to try this out my property fully.
AT&T is at present the most important supplier of fastened and cell phone providers during the US. The company present-day serves over a hundred million mobile buyers.
The next Monday, I Yet again contacted AT&T, connected my story, and uncovered that AT&T had me below not less than 3 account numbers.
He was the most patient, kind, informative and practical customer support consultant that I have at any time had the satisfaction of dealing with, bar none. I really feel so blessed to possess had the opportunity to offer with these kinds of a fantastic human being as Goddex.
The mixture of ATT and Immediate Television set billing in one account was a catastrophe where no person person understood or had usage of the complete Monthly bill. I have spent at least 6 several hours seeking to unravel the billing nightmare with the gathering agencies and Direct Tv set and ATT billing staff. I am a specialist accountant and also to-day have not been discussed how/why the five moths’ Invoice was in extra of $1000.
A few day following Jeff remaining our obtain speed dropped to fifty percent, after which you can each day later on our internet connection absolutely failed. Placing a company get in touch with was easy and the reaction check out was quite speedy.
We have already been in the motel because 7/7/seventeen. We can't keep at your home mainly because of the open up ceilings, walls, uncovered insulation and all of the dust from getting rid of the flooring, partitions and ceilings . I've COPD, and just completed preventing breast cancer. My husband has had open up heart surgery and suffers from PTSD. This example is not really More hints helping any of the. We have already been advised that once a contractor begins to operate on your home, it will be at the least per month just before it’s finished.
I am producing to you personally to Enable you to understand what horrible customer care I've blog been given from the employees as part of your company, because January eight, 2015. I am so disappointed with my AT&T service, I've considered modifying companies.